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Review Your SQE 1 Practice Records

Examination Timing: 00H00M33S

Mark, a solicitor, realises that he accidentally overcharged a client for legal services. What should Mark do to rectify the situation in compliance with the SRA Accounts Rules and ethical standards?

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Mark should inform the client and issue a refund from the business account. Ethical standards and the SRA Accounts Rules require solicitors to correct billing errors transparently and promptly, ensuring that clients are not overcharged. Key Point: Promptly addressing and correcting billing errors is essential for maintaining ethical standards and client trust, in accordance with the SRA Accounts Rules.

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